Privacy Policy

SmilePort ("we", "us", or "our") provides an AI-powered patient communication platform for dental tourism clinics. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information we collect

We may collect personal information you provide directly, such as your name, clinic name, email address, phone number, and any messages you send through our waitlist or contact forms. When clinics use our platform, we also process patient inquiry data on their behalf, including conversation content, treatment interests, and uploaded clinical materials where applicable.

How we use your information

We use collected information to operate and improve SmilePort, respond to inquiries, manage waitlist registrations, provide customer support, send product updates you have opted into, and ensure the security and reliability of our services.

Legal basis (GDPR)

For users in the European Economic Area, we process personal data based on consent, contractual necessity, legitimate interests in operating our business, and compliance with legal obligations. Clinic customers act as data controllers for patient data processed through the platform; SmilePort acts as a data processor in those cases.

Data retention and security

We retain personal data only as long as necessary for the purposes described in this policy. Data is encrypted in transit and at rest, stored in EU data centers where applicable, and access is restricted to authorized personnel. We do not sell personal information to third parties.

Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, as well as the right to data portability and to object to certain processing. To exercise these rights, contact us at privacy@smileport.io.

Contact

If you have questions about this Privacy Policy, please contact us at hello@smileport.io.